Capturing consumer data is not enough. It needs to be organized, tracked and managed in a way that helps sales, marketing, and customer service teams better understand consumer behavior, needs, and preferences.
Jebbit has a variety of options to automatically connect user data you collect using Jebbit to an external location. Jebbit data integrations are used for a variety of use cases such as personalized emails, lead generation, audience segmentation, and progressive profiling to name a few.
Jebbit currently supports both custom-built integrations, as well as hosts a suite of pre-built integrations with the following vendors (each linked to their respective integration guide):
If you use a software not listed above, you can also request a new Integration.
Types of integrations
Jebbit integrations can be broken down into three categories:
Tracking Tags/Pixels - Tracking tags, or tracking pixels, can be added into your Jebbit Experience for third-party analytics platforms. Jebbit currently supports three vendors with a self-service portal where you can place tracking for Google Tag Manager, Facebook, and Neustar directly from Jebbit.
API - API integrations are integrations we have built with a third-party partner that are approved for use across all Jebbit Clients. For these integrations, you will simply follow an integration guide provided by Jebbit, and Jebbit returns with the completed integration.
Jebbit also offers our Integrations API which allows you to set up a Jebbit webhook from your account to a specified API endpoint of your choosing.
Batch File Transfer - Batch file transfers are an integration option in which Jebbit provides cumulative user data in a single file on a periodic basis. These can be pointed to either Jebbit’s SFTP, client SFTP, or other client endpoint which can receive files.
Each piece of consumer data collected from a Jebbit Experience is referred to as an “attribute.” These attributes are how Jebbit transfers data in a batch file transfer. For your batch file transfer we will ask you to determine which of your Jebbit attributes you will need in your data files.
Integration turnaround time
For integrations that are not supported by self-service, expect up to a two week turnaround time for any new API or Batch File Transfer integrations. This two-week timeline would start from when we have the final integration details, as our engineers can't build the integration correctly from the beginning without the entire scope.
This timeline is an estimation based on our historic turnaround time. Actual turnaround time will be communicated once final integration details are determined.
Available data
Below is a matrix that highlights what data is available to you across all integration options:
Requesting a New Integration
When logged into the Jebbit platform, navigate to the ‘Attributes’ tab and click on 'Integrations' from the drop-down menu.
On the top of the Manage Integrations page, click on the hyperlink “Request a new integration”.
Enter the name and description of the desired integration and someone from our team will follow up.
Requesting an Existing Integration
If you find your desired vendor/tool listed on the page, click on it and subsequently “Request Information” button.
Once you request information, someone from the Jebbit team will reach out to help you set up the Integration.
If you have additional questions, please feel free to reach out to us at support@jebbit.com or set up a call with your Customer Success Manager.