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Integrations overview

Updated yesterday

Experiences by Jebbit offers a suite of integration options that enable you to automatically connect user data collected through an experience to external platforms. These integrations support various use cases, including personalized emails, lead generation, audience segmentation, and progressive profiling


Before you begin

  • Collaborate with your sales, marketing, and customer service teams to determine integration needs.

  • Clearly outline what you aim to achieve with the integration (e.g., enhance email personalization, streamline lead generation).

  • Ensure you have the necessary credentials and access rights for the third-party platforms you intend to integrate with.


Integration options

Experiences by Jebbit supports both custom-built and pre-built integrations. Below are the available options:

If you use a software not listed above, you can also request a new Integration.


Types of integrations

Integrations can be broken down into three categories:

Integration Type

Description

Supported Vendors

Tracking Tags/Pixels

Add tracking tags or pixels to your Jebbit experiences for third-party analytics platforms.

API

Use Experiences by Jebbit API integrations built with third-party partners. These are approved for use across all clients. Includes an Integrations API for webhooks.

N/A

Batch File Transfer

Receive cumulative user data in a single file on a periodic basis. Files can be sent to Jebbit’s SFTP, your SFTP, or another compatible endpoint.

N/A

Note: Each piece of consumer data collected from an experiences is referred to as an “attribute.” These attributes are how Experiences by Jebbit transfers data in a batch file transfer. For your batch file transfer we will ask you to determine which of your Jebbit attributes you will need in your data files.


Integration turnaround time

For integrations not supported by self-service, expect up to a two-week turnaround time for new API or Batch File Transfer integrations. This timeline begins once all final integration details are provided. Actual turnaround times may vary and will be communicated upon finalization of integration specifics.


Available data

Below is a matrix that highlights what data is available to you across all integration options.


Requesting a new integration

  1. Log into Experiences by Jebbit.

  2. Locate your desired experience and navigate to Attributes > Integrations.

  3. On the Manage Integrations page, click on the Request a new integration link at the top.

  4. Enter a name and description for the integration. Click Submit.

  5. A member of the integrations team will follow up and assist with the set-up.


Request an existing integration

  1. If your desired vendor/tool is listed:

    1. Click on the vendor/tool name.

    2. Click the Request Information button.

    3. An integrations team member will reach out to help you set up the integration.


Next Steps

  • Once you request information, our integrations team will reach out to help you set up the Integration.

  • Identify the attributes you wish to transfer and ensure data readiness.

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