Through the Jebbit & Yotpo integration, merchants can reward users loyalty points in exchange for their zero-party data. Additionally, the zero-party data and PII that merchants collect using Jebbit will be automatically passed into Yotpo Email + SMS, in real-time, to trigger custom flows, personalize messaging, and enrich customer profiles and database segments.
Power more engagement, relevance, and conversions with Jebbit's zero-party data platform. Activate the consumer data you collect from your Jebbit experiences using Yotpo Loyalty, Email, and SMS to create unified, high-value customer profiles that enable ongoing personalization.
Video Tutorial
Step by Step Guide
Navigate to the Jebbit Integrations page + click on the Yotpo tile
Click on "Connect", then enter your Yotpo credentials on the authorization page
Once you are authenticated into Yotpo, approve the connection so Jebbit can pass data to the Yotpo APIs.
You will be able to select if you would like to integrate with Loyalty and/or SMS & Email.
For SMS & Email, please provide a List ID and a SMS List ID from Yotpo. You can find this in Yotpo by opening a list and copying the digits at the end of the URL.
Review the data that’s passing through:
If you need to deactivate your integration with Yotpo all you need to do is click ‘Uninstall’ on the Yotpo integration tile within the Jebbit platform. Don’t worry, you can reinstall in seconds if you choose to activate your integration again.
Now that you’re connected, it’s time to configure in Yotpo.
Yotpo Loyalty Use Case
If you are an eCommerce brand that leverages Yotpo to reward Loyalty points, your customers can now earn loyalty points and rewards for completing a Jebbit experience. Once the integration is activated in Jebbit, and you have created an associated Earning Rule in Yotpo, all leads that are collected on the Jebbit platform will be rewarded points in real-time.
By default, Jebbit will trigger a Yotpo Earning Rule named “Jebbit Quiz”. This will map back to an event in Yotpo.
You or a Yotpo Admin will need to configure a Yotpo Earning Rule as a Custom Action per the below screenshot, and set the Action Name to “Jebbit Quiz”. You can assign any number of points to this rule.
If you are satisfied with the Earning Rule so far, then you are all set and don't need to continue following the steps below.
If you wish to reward a different Earning Rule than “Jebbit Quiz”, you can create a Jebbit Custom Field named “action_name” with the value being the action name of that Earning Rule.
Apply it to the Jebbit Experiences you wish to have this alternate Earning Rule for, and that is what will be triggered for that Experience.
After this use case has been set up, awarded loyalty points will appear under the new or existing Customer within your Customers page in the Yotpo Loyalty & Referrals portal once you complete the Jebbit experience.
Yotpo Email & SMS Use Cases
If you are a brand that leverages Yotpo for Email & SMS, Jebbit makes it incredibly easy to create and update users with all associated first-party data for segmentation.
Once you setup your Yotpo integration, you will see two new Jebbit triggers available in your Yotpo Flows:
Jebbit will send Yotpo will send the Quiz ID, Quiz Name, any form fields, attributes, outcomes, or product feed recommendations. For each flow you create on the Yotpo platform, there are shortcodes that can be used to dynamically pull in this data passed from Jebbit.
Example Flows
Jebbit Outcome Customization
Trigger: Jebbit Outcome Recommendation
Available Shortcodes:
Quiz ID
Quiz Name
Outcome
Recommended Outcome Products:
Recommended Outcome Product 1 Title
Recommended Outcome Product 1 Desc
Recommended Outcome Product 1 URL
Recommended Outcome Product 1 Image URL
Jebbit Product Feed
Trigger: Jebbit Product Feed
Available Shortcodes:
Quiz ID
Quiz Name
Outcome
Recommended Feed Products (results from Dynamic Product Feed)
Recommended Feed Product 1 Title
Recommended Feed Product 1 Desc
Recommended Feed Product 1 URL
Recommended Feed Product 1 Image URL
Frequently Asked Questions
Q: How can I further customize my flows?
A: When creating your content in Yotpo, you can use the Dynamic Products block to populate the user’s products.
You can also use your shortcodes to populate dynamic text:
Q: What if someone signs up that is already a user?
A: If the email or phone number already exists, we will update the existing user. Jebbit will confirm the user does not already exist before Creating a user.