Identifying known users with URL Parameters


When existing consumers in your database engage with your experiences, Jebbit can tie response data back to the correct profile, as long as you format the URL correctly! This feature allows you to enrich existing profiles in your CRMs, while also allowing known users to skip lead forms when not needed!

Video Tutorial

Step-by-Step Guide

  1. In the Builder Map, navigate to the Launch tab.

  2. Dive into the "Website" channel > After generating your launch links, you would need to toggle the “+ USER ID” setting to enable the "&uid=" parameter.

  3. Next step is to append your UTM parameters! You will need to copy the url, which would look something like this: out of Jebbit first before you can manually append the dynamic tag after the "&uid=" parameter.

  4. After manually adding the parameters, it's time to test your UID parameters!
    If you are capturing emails, for example, send a test email to yourself (so long as your email is already subscribed to your user database) and make sure that you see your email populate into the URL as you click on the CTA that links out to your quiz. If you need help running tests, reach out to our team for assistance using the chat in the bottom right corner of the platform!

Frequently Asked Questions

Q: What are URL parameters?

URL parameters are data that can be appended to the end of a URL. Jebbit uses the parameter “uid” by default to capture the unique identifier parameter value. If you use a different parameter to identify your consumers, you can append that to the end of your launch link too.

Q: How do I know which tags to append to my UID parameter?

Check out this cheat sheet to see some of the most common tags that our clients use to capture uid values via URL! You may need to work with your CRM to determine which tag you will need to use to capture the uid value dynamically.

For example, our Klaviyo customers would need to format the URL like this in order to capture emails in the url:{{ email }}

Q: I'm not seeing sessions from known users making it back to my CRM even though I have the URL formatted properly.

A: If you are not seeing submissions from existing users make it back to your CRM, then double check with your customer success manager to ensure that your integration service is configured to accept submissions in which the identifier is captured in the URL as opposed through an attribute value. This is not set up by default unless requested. If you are unsure who your customer success rep is, then reach out to the support team instead.

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Keywords: known subscribers, uid, capture email via url, email launch, user identifier, url parameters, utm tracking