Setting up product categories is a great way to organize and display specific product groups within your customer experiences. This feature allows you to:
Reserve product slots on your result screen to promote certain products, such as ‘Best Sellers’ or ‘Recommended for You’.
You can also display combinations of categories on your result screen, for instance, showing a recommended razor, shaving cream, and soap for a shaving kit. You can use the product feed to choose from many combinations, ensuring a razor appears in the razor category and soap in the soap category.
Before you begin
To leverage Product Categories, you must include the 'Category' column within your Product Feed. The Category column is part of the Product Feed template. While the column does not require values to upload the feed successfully, values are required to pull products into categories within the end experience. The values added to the Product Feed will be used when reserving product slots when building your experience. If you do not list any values under the Category column in the Product Feed, you will be unable to use this feature.
Set up Product Categories
Add the Product Feed Display element to your experience.
Look for the "Listing Type" section within the screen's settings.
Select “Group into categories” to leverage the Product Category functionality.
When you click this option, the interface shows Category 1. To configure a category, select a value from the dropdown menu. The dropdown contains the unique values listed in the 'Category' column from your Product Feed. For example, if you have 'Best Seller' and 'Top Men Shoes' values in your feed, these will appear in the dropdown.
You can add multiple categories by clicking Add category. You can select as many Categories as you have Product slots on the screen. For each category you add to the Dynamic Product Feed Container, you can:
a. Specify the amount of products to display within the category.
b. Set a Category Description.
c. Edit the Category name directly in the experience so the display name that users see does not need to match the Category name from the Product Feed.Lastly, you have the option to group together all products that are not explicitly grouped under a specified category. This is referred to as grouping remaining products. This final category is not pulled from the actual Product Feed itself. You can use it to simply organize the remaining products under one border with one unified descriptor, such as 'Other recommendations'.
FAQ
Why am I not seeing any Category options within the Screen Editor?
If there are no values listed under the Category column in the Product Feed, you will be unable to use the feature. A message will display stating, "There are no categories to display from your product feed. Please add categories under the 'Category' column in the CSV".
Will a Product always be shown within a Category when users take the quiz?
If your Product Feed Display has Product Categories set aside, Jebbit will try to fill those slots. Jebbit will remove columns from the filtering process until at least one of the slots is filled within a category. When columns are removed to fill slots within a category, Jebbit will not open up additional items in the feed under the removed column, only the items under that specific category. Each category has its own fallback logic. If not all slots are filled under a category, they will be removed. For instance, if you had four slots for a category and could only fill two, there would be two less total recommendations on the outcome screen.
The container layout supports small, medium, and large container sizes. The matches will dynamically be laid out based off of the matches you have in the categories. The layout chooses the best possible fit based on the number of matches.