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BigCommerce Add to Cart integration

Updated this week

The BigCommerce Add to Cart integration in Experiences by Jebbit allows you to create a seamless shopping experience for your consumers. With this feature, shoppers can add products directly to their cart from an experience and continue shopping or check out on your BigCommerce store. This functionality drives conversion by streamlining the path to purchase.


Before you begin

  • Ensure you are on the Experiences by Jebbit Enterprise plan to access the integration.

  • Identify the Product ID for each product you want to add to the cart.

  • Gather the following credentials from your BigCommerce portal:

    • Access Token

    • Client ID

    • Store Hash


Create the BigCommerce integration

To authenticate the BigCommerce integration in Experiences by Jebbit

  1. Navigate to Attributes > Integrations in your experience.

  2. Select BigCommerce and click Connect.

  3. Enter your:

    • Access Token

    • Client ID

    • Store Hash

  4. Click Save.

Once connected, Jebbit will detect the integration and enable Add to Cart options across the platform.

Tip: Follow these instructions in BigCommerce to retrieve your credentials.


Use Add to Cart with a Dynamic Product Feed

  1. Upload your product feed into your experience.

  2. Check the box to enable BigCommerce product IDs. This step ensures Jebbit can generate Add to Cart URLs based on your BigCommerce data.

Note: The Add to Cart button will automatically use your BigCommerce product IDs to populate the cart URL.


Use Add to Cart with Product Outcomes

  1. Add a Product Outcome container to your experience.

  2. Click into the container and toggle Add to Cart ON.

    • This toggle is only available if your BigCommerce integration is active.

  3. Update the button label if needed (e.g., "Add to Cart" or "Buy It").

  4. Navigate to your Product Outcomes list.

  5. Check the box to Enable BigCommerce Add to Cart.

  6. Enter your BigCommerce product IDs for each outcome.

  7. Click Done and then click Save.

Note: You can add multiple product IDs to allow multiple items to be added to the cart simultaneously. These IDs are used to fetch cart URLs directly from BigCommerce. When enabled, any manually entered product URL will be replaced by the correct cart URL from BigCommerce.


Next steps

  • Use the preview tool to validate Add to Cart behavior.

  • Monitor performance in your analytics.


FAQ

Are product variants supported by the BigCommerce integration?

  • We do not currently support product variants with BigCommerce. If your products have variants, you will not be able to take advantage of the add to cart functionality.

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