An Experiences by Jebbit Companion is a widget that can be added to your website. Companions are a valuable tool to directly capture declared data onsite, assist visitors with website navigation, and engage site visitors through real-time personalization.
Create a companion
Navigate to the Template Gallery in Experiences by Jebbit and locate the group of companion templates.
Hover your mouse over the desired companion Template and click "Use Template".
You will be prompted to name your companion and select a Style Guide, after which you will be directed to the Builder Map.
On the Builder Map, you can add screens, create pathways, and design your experience.
When designing, keep in mind that the companion screen size is small. Optimize the design for mobile by using smaller font sizes and arranging buttons in columns.
Use the Preview feature throughout the design process to see how your companion unit will appear onsite.
Once satisfied with the look and feel, publish the companion and proceed to configure launch settings on the Launch page.
Capture a UID with companion
Unlike standard experiences launched via a direct URL or iframe, lightbox and companion deployments are launched via JavaScript. This requires a different approach for capturing a User ID (UID).
Place the Global Snippet Code on your website as you normally would. Instructions for launching lightbox or companion can be reviewed as needed prior to this step.
Add the following line of JavaScript directly below the Global Snippet Code on your site:
window.JebbitObject.userId = 'your-dynamic-UID-tag';
Replace 'your-dynamic-UID-tag' with the actual tag that will dynamically capture the UID for recognized users. Your team will determine the appropriate tag to use.
By implementing this JavaScript, you are associating the captured UID with the specific companion deployment and the associated campaign.
Consequently, when you later pull your analytics, the captured UID will be visible, allowing you to track and analyze the behavior of known users interacting with the companion.
Next Steps
After publishing your companion and configuring the launch settings, it will be live on your website according to your specifications. You can then monitor its performance through the reporting features in Experiences by Jebbit.
FAQ
Can I convert an existing Jebbit experience into a companion experience?
Yes! You can convert any standard or immersive experience into a companion or lightbox experience by making a copy and changing the experience type. Remember to optimize the design for a smaller screen if converting a full-size experience.
Can I allow users to skip the Lead Form if their UID is captured?
Currently, with lightbox and companion deployments, there is no way to automatically skip a Lead Form even if a UID is captured. This functionality is available for standard experience launches. If you intend to target both known and unknown users, include a Lead Capture screen. If only targeting known users and capturing UIDs, a Lead Form may not be necessary.