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Add a background image

Updated over 2 weeks ago

Background images help reinforce your brand, highlight seasonal or campaign-specific themes, and create a polished, professional look.

You can apply a background image to the entire experience or customize it for a single screen.

Before you begin

  • Determine your screen layout to know how many images you need and how they will interact with your screen elements.

  • Prepare your background image file according to design specs.

  • Ensure text contrast and readability by planning for overlays or text box styling if needed.


Add an image to a single screen

  1. From the Editor, select the screen you want to add the video background to.

  2. Click the background area of the screen.

  3. In the editor window, select the media upload icon.

  4. Double click the image you want to use.

  5. The image is added to the background.


Next steps

  • Preview your experience across device types to verify the background renders consistently.

  • Use color overlays or text styling to ensure accessibility.


FAQ

Can I use a GIF as a background?

  • No. Only static images (JPG, PNG) or videos are supported for backgrounds.

Why does my image look blurry?

  • Use high-resolution images sized for 1920x1080 or similar to prevent pixelation.

Is there a file size limit for background images?

  • While there isn’t a strict limit, we recommend optimizing for web (under 2MB) to reduce load times.

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