Getting in touch with the Jebbit Support Team is super easy! Any time you're in the platform, you can reach the Support Team by clicking on the chat icon in the bottom right corner of the screen.
Frequently Asked Questions
When can I reach the Support team?
Our Support Team monitors the in-platform chat roughly between the hours of 12:00am - 7:00pm EST, Mondays - Fridays (except for US or Boston public holidays).
When you contact our Support team using the in-platform chat tool, you can expect to hear back from our team within an hour or less (usually just a few moments!)
How do I reach the Support team?
Contacting the Support Team via the in-platform chat is always the fastest way to get the help you need. However, if you need to, you can always email 'support@jebbit.com' for assistance as well.
What does Support help with?
Our Support Team can answer any question that you have about using the Jebbit platform. If you have product feedback or recommendations, you can share those with our team using the support chat, too! You can also submit feature requests in our ideas portal here!
Try it out yourself!
We're always releasing improvements to the platform and updating our Knowledge Base, but if you can't find an answer on your own then don’t hesitate to chat up our Support Team. We're excited to help you out!
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